To request support please contact us at we will be glad to assist you.

Or call us to the following phones in Bogotá - Colombia

+571 548-4957
+571 232-4829
+571 311-0274
Mobile +57 321 979-0409

Support Hours:
Monday to Friday 8:00 AM - 5:30 PM
Local Time (GMT +5:00)

Please note: We can accord a time and date for a personalized support
session via TeamViewer®.
How can we assist you?
Manufacturers Warranty:
All Centor products are unconditionally guaranteed to the original purchaser for a period of one (1) year from the original
purchase date against defective materials and workmanship when used under normal operating conditions. The replacement or
repair of any defective component or part and any necessary adjustments will be free of charge provided that the machine is
delivered to the dealer from whom the machine was purchased or securely packaged and shipped prepaid to the factory service
center at the address shown below. This warranty applies to Centor products purchased and retained in Colombia and/or
purchased from any of our authorized international dealers. For warranty fulfillments outside Colombia, contact your local Centor
supplier. The guarantee is not applicable if the recorder has been subjected to misuse, negligence, accidents, power surges and
lightning; if the serial number has been altered, defaced or removed; or if the recorder has been tampered with or taken apart by
other than authorized service personnel.

CENTOR & CIA. S.A.S. CALLE 76 No. 50-2
Software Warranty:
We are a Microsoft Certified Partner: Our programs are developed in Microsoft® Visual Studio and employ state of the Art
Microsoft® SQL Database Server Engines. Our programs comply with the norms and standards set by Microsoft®. Ours
programs install and run in Windows Vista®, Windows 7®, Windows 8® y Windows 8.1® and Windows 10®

CENTOR & CIA. S.A.S. CALLE 76 No. 50-2